Aulta Privacy Policy

Last Updated: March 2026

Alta Business Capital Proprietary Limited (“Aulta”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Aulta mobile application, website and related services (the “Services”).

This Privacy Policy forms part of the Aulta Terms & Conditions. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that allows us to provide our financial reporting and business analytics services.

1.1 Information You Provide

When you register for an account or use our Services, we may collect:

  • Name and surname

  • Email address

  • Business name and business information

  • Contact details

  • Login credentials

  • Information you submit when contacting support

1.2 Financial Data

With your authorisation, we may collect financial data from your commercial bank account through secure third-party financial data providers.

This may include:

  • Bank account information

  • Transaction history

  • Account balances

  • Financial activity related to your business

We access this information only with your consent and solely for the purpose of providing financial reports and insights through Aulta.

1.3 Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device information

  • IP address

  • Browser type

  • Usage data

  • Log information relating to interactions with our platform

This information helps us maintain security, improve performance and understand how users interact with our platform.

2. How We Use Your Information

We use your personal information to:

  • Provide and operate the Aulta platform

  • Generate financial reports and insights for your business

  • Maintain and improve the functionality of the Services

  • Verify your identity and prevent fraud

  • Communicate with you regarding your account or new reports

  • Send relevant product offers or financial insights where permitted

  • Comply with legal or regulatory obligations

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with trusted third parties only when necessary to provide the Services.

These may include:

Financial Data Providers

Third-party services used to retrieve financial transaction data from your bank.

Technology Service Providers

Infrastructure providers that host or operate components of the platform.

Regulatory or Legal Authorities

Where required by law, regulation, court order or to protect the rights of Aulta or its users.

All service providers are required to handle your data securely and only for the purposes for which it was shared.

4. Your Consent to Financial Data Access

By linking your bank account to Aulta, you expressly authorise us to access and retrieve financial information from your financial institution as your authorised agent.

This access allows us to:

  • Retrieve transaction data

  • Generate financial reports

  • Update financial insights on an ongoing basis

You may withdraw this authorisation at any time by disconnecting your account or deleting your Aulta account.

5. Data Security

We take reasonable technical and organisational measures to protect your information from loss, misuse or unauthorised access.

These measures include:

  • Secure data transmission

  • Encryption where appropriate

  • Access controls

  • Secure hosting environments

Consent to Financial Data Processing

In order to provide financial reporting and insights, Aulta may access financial transaction data from your financial institution through authorised third-party financial data providers.

By connecting your bank account to Aulta, you:

  • Authorise Aulta to access and retrieve your banking transaction data on your behalf

  • Confirm that you have the authority to grant such access

  • Consent to the processing, storage and analysis of this financial data for the purpose of providing the Services

Aulta does not store your online banking credentials and does not have the ability to initiate payments or transactions on your behalf.

Access to your financial data is limited to what is necessary to provide the Services and is handled in accordance with this Privacy Policy and applicable data protection laws.

You may withdraw your consent at any time by disconnecting your bank account or deleting your Aulta account.

However, no system can guarantee absolute security, and users are responsible for maintaining the confidentiality of their login credentials.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

If your account is inactive for an extended period, we may delete or anonymise associated data in accordance with our internal policies.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent to processing of your personal information

  • Object to certain uses of your data

If you withdraw consent to the processing of personal data required for the Services, we may no longer be able to provide the Services to you.

8. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and analyse usage patterns.

Cookies may be used to:

  • Maintain session security

  • Remember user preferences

  • Improve performance and analytics

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external services and recommend reviewing their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through:

  • Email

  • Notifications within the platform

  • Updates on our website

Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Alta Business Capital Proprietary Limited
155 West Street
Sandton
Johannesburg
2031
South Africa

Email: success@aulta.app